Toreso | Total Recyclable Solutions for Daily Packaging

1Information We Collect

Personal Information: Name, email address, phone number, company details, and business registration information.
Account Information: Username, password, profile preferences, and account settings.
Transaction Data: Order history, payment information, invoices, and financial transaction records.
Usage Information: How you interact with our platform, including pages visited, features used, and time spent.
Device Information: IP address, browser type, device type, and operating system information.
Communication Data: Messages, support tickets, and correspondence with our team.

Platform Services: To provide, maintain, and improve our B2B marketplace services.
Account Management: To create and manage your account, verify your identity, and process registrations.
Transaction Processing: To facilitate orders, payments, and communications between buyers and suppliers.
Customer Support: To respond to inquiries, provide technical support, and resolve issues.
Marketing Communications: To send relevant updates, newsletters, and promotional content (with consent).
Analytics and Improvement: To analyze platform usage and improve our services and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Business Partners: We share necessary information with suppliers and buyers to facilitate transactions.
Service Providers: We may share data with trusted third-party service providers who assist in platform operations.
Payment Processors: Financial information is shared with secure payment processors for transaction processing.
Legal Requirements: We may disclose information when required by law or to protect our rights and users.
Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales.
Consent: We share information with your explicit consent for specific purposes.

Encryption: All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Access Controls: Strict access controls ensure only authorized personnel can access user data.
Regular Audits: We conduct regular security audits and vulnerability assessments.
Secure Infrastructure: Our platform is hosted on secure, compliant cloud infrastructure.
Employee Training: All employees receive regular training on data protection and privacy practices.
Incident Response: We have procedures in place to respond quickly to any security incidents.

Access: You can request access to your personal information we hold.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to legal requirements.
Portability: You can request your data in a portable format.
Opt-out: You can opt-out of marketing communications at any time.
Account Control: You can update your privacy settings and preferences in your account.

Essential Cookies: Required for basic platform functionality and security.
Analytics Cookies: Help us understand how users interact with our platform.
Preference Cookies: Remember your settings and preferences.
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
Third-party Cookies: Some cookies are set by third-party services we use.
Cookie Control: You can manage cookie preferences through our settings or browser controls.

Global Operations: We may transfer data internationally to provide our services.
Adequate Protection: We ensure adequate protection for international data transfers.
Standard Contractual Clauses: We use approved contractual clauses for data protection.
Local Laws: We comply with local data protection laws in all jurisdictions where we operate.
Cross-border Transfers: International transfers are conducted with appropriate safeguards.

Retention Periods: We retain data only as long as necessary for business and legal purposes.
Account Data: Account information is retained while your account is active.
Transaction Records: Financial and transaction data is retained per regulatory requirements.
Support Data: Support communications are retained for quality assurance purposes.
Legal Obligations: Some data may be retained longer to comply with legal requirements.
Data Deletion: We securely delete data when retention is no longer required.